About the role

This role is perfect for a Registered Diagnostic Medical Sonographer (RDMS-certified) professional with 2-5 years of clinical ultrasound experience who thrives on hands-on technical support and community engagement. As a Clinical Application Specialist, you will be at the forefront of clinical and technical excellence, ensuring that our innovative ultrasound system is seamlessly integrated into diverse healthcare settings. You will also work closely with cross-functional teams, driving collaboration and continuous improvement. Your day-to-day tasks will involve a blend of clinical expertise, technical troubleshooting, and digital communication skills while also harnessing the power of the Microsoft Office suite to manage documentation and reporting.

You’ll:

• Train customers and clinicians on iSono Health’s groundbreaking ultrasound system.
• Assist with study site operations and customer onboarding.
• Amplify our mission through social media and digital outreach.
• Serve as a technical resource, ensuring efficient use of our systems and fostering team collaboration to optimize patient outcomes.

What you'll do

Clinical & Technical Support

• Training & Onboarding: Deliver comprehensive training sessions to clinicians and study sites on iSono Health's portable 3D ultrasound system, ensuring that users are comfortable with the hardware and software aspects.
• Technical Assistance: Provide technical support, including product demonstrations, installations, and troubleshooting to ensure seamless integration.
• Collaborative Development: Work closely with the Marketing and Clinical teams to develop training materials and user guides, leveraging the full capabilities of Microsoft Office (Word, Excel, PowerPoint) for documentation and presentations.
• Feedback Loop: Document and communicate user feedback to the R&D team to drive iterative product improvements.
• Technical Skills: Maintain proficiency in the latest medical imaging technologies and technical troubleshooting protocols to support clinicians in a dynamic clinical environment.

Clinical Research Support

• Study Site Onboarding: Manage regulatory documents and conduct protocol training sessions to assist with the onboarding process at study sites.
• Field Coordination: Coordinate field requests such as data collection and device logistics to support clinical trials.
• Compliance & Documentation: Help maintain trial master files (eTMF) and ensure adherence to Good Clinical Practice (GCP) guidelines, using advanced Microsoft Office skills for effective record keeping.

Content Creation & Social Engagement

• Content Creation: Develop clinician-friendly social media content (e.g., LinkedIn, Instagram) to educate the community about breast ultrasound and early detection.
• Online Presence: Draft posts, engage with online audiences, and support virtual or webinar events the onboarding process at study sites.

Expanded Clinical Application Specialist Responsibilities

• Cross-Functional Collaboration: Engage regularly with clinical, marketing, R&D, and IT teams to ensure product reliability and the continuous enhancement of our ultrasound system.
• Technical Documentation: Utilize advanced technical writing and Microsoft Office skills to create, update, and distribute clear and concise user manuals and training documentation.
• Data Analysis & Reporting: Leverage Excel and other Microsoft suite tools to analyze clinical data, track performance metrics, and report on system utilization and customer feedback.
• Teamwork & Problem Solving: Work in a collaborative environment to quickly resolve technical issues, share best practices, and contribute to team-wide training initiatives.
• Continuous Learning: Stay current on technological advancements and best practices in ultrasound imaging and healthcare technology to provide proactive support and innovation.
• Team Collaboration: Actively collaborate with internal teams to ensure a consistent message across channels and to gather insights that enhance community engagement. Draft posts, engage with online audiences, and support virtual or webinar events to assist in managing iSono’s digital footprint.

Why Join Us?

• Hands-On Impact: Shape the future of cancer screening by directly impacting patient care and early detection.
• Growth Opportunities: Gain rare experience in AI-driven medtech and digital outreach, with plenty of opportunities for professional development.
• Flexibility: Enjoy a hybrid/remote work environment for the right candidate.
• Mentorship: Learn from industry leaders in ultrasound and health tech, working in a supportive and collaborative team environment while continuing with real-world sonography experience.

Qualifications

Required:

• • RDMS certification (experience in ultrasound breast imaging/OB-GYN is a plus).
  • 2-5 years in clinical ultrasound (hospital, clinic, or research setting).
  • Proficiency in technical support tools and a solid command of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Ability to manage multiple projects simultaneously without feeling overwhelmed.
  • Ability to troubleshoot technical issues and support users in real time.
  • Passion for women’s health and eagerness to learn commercial/startup workflows.
  • Strong interpersonal skills with a commitment to teamwork and real-time cross-departmental collaboration.

Nice-to-Have:

• • Experience creating educational content (blogs, reels, infographics).
  • Experience with executing clinical studies utilizing good clinical practices (GCPs).
  • Familiarity with HIPAA-compliant social media practices.
  • Prior experience in industry or clinical applications of ultrasound systems.
  • Demonstrated ability to work both independently and as part of a dynamic team.

About iSono Health Inc.

iSono Health is a dynamic and rapidly growing early clinical-commercial stage medical device company dedicated to saving lives and transforming care through innovative robotics, AI, and 3D ultrasound technologies. At iSono Health, we're pioneering a new era of breast care. We believe every woman deserves access to fast, affordable, and comfortable screenings. That's why we developed ATUSA, the world's first AI-powered platform with a point-of-care, automated 3D ultrasound system.To succeed here, you need to think like an entrepreneur, act like a leader, and execute with precision. We value individuals who take initiative, embrace challenges, and are excited to wear multiple hats. Creativity, resilience, and a commitment to excellence are essential as we push the boundaries of what’s possible in healthcare.Our work is exciting because it’s meaningful. Together, we’re empowering women to take control of their health by expanding access to potentially lifesaving ultrasound technology. If you’re passionate about making a difference and ready to be part of a nimble, scrappy team that values impact over hierarchy, iSono Health is the place for you.At iSono Health, success isn’t just abou...t the work—it’s about the mindset. We’re a small but mighty team of dedicated individuals driven by a shared mission: revolutionizing women’s health and making a profound impact for patients and clinicians. With big ambitions and innovative plans, we thrive in a fast-paced, dynamic environment where every team member owns what they build.Join us in transforming healthcare and be part of a team where every voice matters, every idea counts, and every action contributes to a greater purpose.

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