VoC - Senior Consultant in Dallas, TX for Baylor Scott & White Health

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VoC - Senior Consultant

JOB SUMMARYAs a Voice of the Cusomter Senior Consultant, you will set up Voice of the Customer and Survey Design. You will hold a pivotal role in advancing user experiences and driving innovation across our digital products and services. Your expertise will be crucial in conceptualizing and executing user-focused solutions that elevate the overall experience for patients, healthcare providers, and other stakeholders. You will collaborate extensively with cross-functional teams to lead qualitative research efforts, distilling complex findings into actionable customer insights. This role requires a proven track record in conducting impactful research and a deep understanding of user-centric design principles. Your passion for collaboration, comb

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