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Home Care Service Rep II
DescriptionSUBFUNCTION DEFINITION: They will be tracking patient durable medical equipment, filling equipment orders ( the items are small and lightweight). Attention to detail is very important. Some phone interactions with families to arrange equipment deliveries and pick-ups.REPRESENTATIVE RESPONSIBILITIES???Customer ServiceProvides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.???Revenue Cycle SupportSupports the Revenue
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