Provides administrative leadership assistance to the operations of assigned department(s). Responsible for business and market development and all regulatory activities.
Provides operational accountability and administrative leadership for assigned areas.
Serves as department liaison with outside constituents and as an active participant in assigned management forums.
Collaborates in developing, revising, and auditing all department policies and operational procedures.
Develops business plans (i.e. budgets, facilities and capital analyses, market analyses, growth plans, operational contingency plans, information systems).
Oversees the development and implementation of all strategic and tactical operational plans.
Responsible for the financial performance of all assigned areas.
Develops, implements, and achieves budgets and provides input into business plans, financial pro-formas, and operational contingency plans.
Implements activities and tools that consistently educate and focus staff on key performance indicators.
Facilitates active engagement and communication with department staff via formal meetings and informal interactions.
Handles all employee relations activities (i.e. coaching, counseling).
Assists with related activities for physician staff.
Assesses staff and facilitates skill development for all personnel as needed.
Leads and monitors annual staff patient safety education.
Directs and monitors ongoing compliance with regulatory requirements in collaboration with performance improvement staff.
Monitors all incidents, and ensures all events are reported immediately.
Directs department activities to meet patient access and efficiency goals.
Guides outpatient care management activities.
Participates on teams designed to improve care.
Directs preventative maintenance and repair of facilities, equipment and grounds, monitors and maintains interior and exterior cleanliness and aesthetics of facilities, and implements appropriate security measures.
Coordinates purchasing activity, including but not limited to monitoring inventory and supervising the ordering of items as needed.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
The Operations Manager II position will be responsible for supporting the Dermatology, Endocrinology, and Gastroenterology departments.
We're proud to offer competitive salaries and a comprehensive benefits package that includes:
Medical, prescription drug, vision and dental coverage Family Support (Fertility and Adoption Support) Employer contribution to your retirement plan Tuition assistance (part time and full time roles only) Generous paid time off packages that allows you to take the time you need to travel, rest, and care for and reconnect with friends and family. Professional opportunities for growth and advancement Support and mentorship from a full range of dedicated and experienced nursing leaders Paid Military Leave Community Involvement through our Employee Resources Groups
Bachelor's Degree- (Required)
Minimum of 3 years-Healthcare (Required), Minimum of 3 years-Managerial/Supervisory (Required)
Certification(s) and License(s)
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh FoodFarmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencingprograms, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 1...3 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers. What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.