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Akron Children's Hospital Logo
Akron Children's Hospital

Akron, Ohio

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Vanderbilt Health

Nashville, Tennessee

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Benefis Health System

Great Falls, Montana

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AdventHealth

Killeen, Texas

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AdventHealth

Ormond Beach, Florida

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Memorial Sloan Kettering Cancer Center

New York, New York

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Vanderbilt Health

Nashville, Tennessee

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Banner Health

Greeley, Colorado

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Duke University Health System

Durham, North Carolina

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AdventHealth

Fort Worth, Texas

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Vanderbilt Health

Nashville, Tennessee

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Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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AdventHealth

Orlando, Florida

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Cincinnati Children's Hospital Medical Center Logo
Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio

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Stanford Children's Health - Lucile Packard Children's Hospital

Palo Alto, California

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Duke University Health System

Durham, North Carolina

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Stanford Children's Health - Lucile Packard Children's Hospital Logo
Stanford Children's Health - Lucile Packard Children's Hospital

Palo Alto, California

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AdventHealth

Winter Garden, Florida

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Vanderbilt Health

Nashville, Tennessee

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AdventHealth

Shawnee Mission, Kansas

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AdventHealth

Orlando, Florida

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Vanderbilt Health

Nashville, Tennessee

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AdventHealth

Shawnee Mission, Kansas

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Patient Liaison
Job SummaryFacilitates communication between patients, representatives, families, physicians, system employees, institutions, departments and community resources. Assists with providing a channel through which patients and representatives can resolve issues, concerns and unmet needs. Assists in coordinating the resolution of complaints and grievances within the system and the community. De-escalates situations which may cause harm within the system and provides a comforting and supportive atmosphere to patients, representatives, providers and staff.Job DutiesCollects and analyzes patient complaint and grievance data to identify opportunities to improve patient and customer services in a collaborative role with management.Investigates and analyses pati


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