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Memorial Sloan Kettering Cancer Center
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ChristianaCare Health System
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Home Care Service Rep II
DescriptionSUBFUNCTION DEFINITION: Responsible for the timely registration and scheduling of patients for in-patient and out-patient services.REPRESENTATIVE RESPONSIBILITIES???Customer ServiceProvides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.???Revenue Cycle SupportSupports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurate
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