AdventHealth Information Technology

Location: 902 Inspiration Avenue, Altamonte Springs, FL 32714

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Career Development
• Whole Person Wellbeing Resources
• Award-winning IT Department

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule:  Full-Time, Monday – Friday

The role you’ll contribute:

Under general supervision responsible for planning, installing, configuring and maintaining Microsoft Operating Systems, Intel Server platforms, and VMWare virtualization environments where applicable.  Responsible for maintaining site data center infrastructure with assistance of the local facility managers.  Responsible for the tasks listed in the job description with elevated responsibilities as required at the individual facility based on staffing levels. May act as project manager on certain projects.  Completes all tasks assigned by leadership in a proactive manner.  Acts as a liaison between local leadership and corporate management to communicate system administration activities\issues in the region.

The value you’ll bring to the team:

• Build virtual servers and manage virtual guests on VM Hosts.  Provide simple management functions of VI, escalate issues when necessary. Work with the Corporate Open Systems Team for general direction, standards, & architecture corporate standards.
• Conducting server builds, installing equipment in data center, racks, cabling, etc. Maintains system BIOS, Firmware, and hardware level drivers to manufacturer recommended levels.  Manage lifecycle of server hardware.  Analyze, troubleshoot, and resolve system hardware issues
• Responsible for all direct attached server storage in the environment, fault management and other functions.  Work with Corporate Storage Team in Facilities with SAN\NAS storage to allocate space to systems, drive replacement and other basic functions.
• Maintains accurate equipment (asset) inventory records, software inventory records, and system documentation.
• Monitors backup jobs on systems daily.  Performs manual backups, tape changes, or any troubleshooting.  Proactively plans for capacity growth of system and maintains backup software levels current on servers and clients.  Performs system backups & recovery for failed backups when necessary.  Communicates progress and provides resolutions for failed backups & issues regarding server recovery. 
• Facilitate understanding and simple management of HVAC, UPS, PDU, Humidity/Temp controls in Facility Datacenters.  Work with local facilities manager, local site director & Corporate Manager of data center infrastructure to implement and maintain corporate standards in datacenters and make sure equipment is kept under server contract and good working order.
• Maintains manufacturer supported Operating System levels on all servers.  Keeps Operating System lifecycle current and proactively plans for system upgrades to maintain compliance to Corporate Operation System standards. Analyze, troubleshoot, and resolve operating system issues.  Configuring, optimizing, fine-tuning, & monitoring operating systems in accordance with Corporate Standards.
• Solve service delivery and performance problems as it relates to server, virtual infrastructure or data center infrastructure.  Maintains accurate information and data regarding end-user issues within the Help Desk tracking system in accordance to policy.  Updates tickets/incidents regarding progress on issues.  Prevents or identifies root cause of server related issues and implements solutions.       
• Communicates and coordinates downtime processes or activities with any interested or potentially affected parties.  Effectively prepares for downtime event, provides coordination for execution, and delivers post assessment & communication. Works with corporate teams to complete downtime activities as needed.
• Participates and adheres to established change management policies and processes.  Submits change controls when required.  Change controls are submitted with the correct information and in a timely manner and work is completed at scheduled. 

The expertise and experiences you’ll need to succeed:

• Minimum of 5-7 years’ experience in Information Technology,
• Including 3 years being focused on System administration.
• VMWare Horizon and/or Citrix certifications and experience preferred
• Experience in scripting or programming languages is a preferred, including C or C++, vbscript, & shell scripting preferred