Responsible for coordinating the activities and operational work flows directed by the supervisor and director related to the release of medical information functions in the Health Information Management Department. Contributes to the Release of Medical Information section in meeting the goals and objectives of the Health Information Management Department.
Assists in coordinating daily operational activities to ensure timely fulfillment of requests for medical information.
Document and monitor ROI work queues volumes daily.
Maintains proficiency and contributes to the work productivity of the department.
Promotes team-work and maintains open communication between Release of Medical Information personnel.
Assist with training of Release of Medical Information personnel.
Completes the initial quarterly processing accuracy reviews of all release of information staff.
Serves as a liaison between Release of Medical Information and Legal Services with questions of valid authorizations and 3rd party requests.
Train, monitor, and audit staff assigned to ROI phone queue to determine volume of incoming calls and staffing requirements.
Completes audit reviews of personnel to determine any training needs related to phone etiquette and professionalism.
Serves as a technical resource for questions related to the disclosure of medical health information and proper authorization issues.
Perform all duties as described in Release of Medical Information Clerk job description.
Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.
Shift - 8am - 4:30pm on-site at Pittston location
Travel required to sites in Danville for meetings/trainings as needed
Medical Records/Release of Information experience preferred
High School Diploma or Equivalent (GED)- (Required)
Minimum of 3 years-Healthcare (Required)
Certification(s) and License(s)
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.
We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh FoodFarmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencingprograms, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 1...3 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers. What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.