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Baylor Scott & White Health

Dallas, Texas

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Kindred Healthcare

Clive, Iowa

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Duke University Health System

Durham, North Carolina

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Baylor Scott & White Health

Dallas, Texas

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Vanderbilt Health

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Baylor Scott & White Health

Dallas, Texas

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Veterans Affairs, Veterans Health Administration

Lexington, Kentucky

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AdventHealth

Orlando, Florida

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Vanderbilt Health

Nashville, Tennessee

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Vanderbilt Health

Nashville, Tennessee

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ChristianaCare Health System

Wilmington, Delaware

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AdventHealth

Palm Coast, Florida

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Vanderbilt Health

Nashville, Tennessee

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Baylor Scott & White Health

Dallas, Texas

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AdventHealth

Calhoun, Georgia

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AdventHealth

Deland, Florida

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Biolife Plasma Services

Bannockburn, Illinois

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Banner Health

Gilbert, Arizona

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AdventHealth

Altamonte Springs, Florida

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Phoenix, Arizona

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Manager Workforce Strategy - Geisinger Health Plan
Job SummaryProvides strategic oversight of the Health Plan contact center technology, workforce management and vendor management activities. The main duties will be to direct technology initiatives, maximize technology effectiveness, lead the workforce management team to ensure real time/future needs are met, oversee call center reporting and manage all 3rd party vendor relationships. This role with collaborate with leadership and other internal stakeholders to ensure goals and objectives are met.Job DutiesEvaluates and directs technology initiatives and maximizes existing technology within the Call Center. Develops and implements effective/strategic business solutions through research and analysis of data and business processes; 


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